uber app is it fixed?

Hi I haven't used the uber app in a while,
since I have read here that the options to contact the driver split payment cancel rides etc have not been accessible.
I use that function all the time when I use to request uber.
I have asked uber customer service if it has been fixed but I was told it was submitted to there app devepers for fixing.
I believe they don't know the answer.
I was using lyft but now I don't know about that.
Thanks
Carlos