Hello all,
I have an old 4s that is in brilliant condition and I want to sell it back to the UK 02 mobile provider. However, in the instructions to send it back, they require the phone to be set back to factory settings. My problem is that I lent the phone to a friend who changed the Apple password and he cannot remember it. I cannot find a way to get the phone back to factory settings without the password so I cannot send it back. Does anyone know how I can get the phone back to factory settings without knowing the Apple password?
Thank you,
Steve.